CIT Bank Reviews

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ID
#3074805 Review #3074805 is a subjective opinion of poster.
Location
Wola, Silesia

Difficult IRA RMD

Should requesting an RMD distributions be so time consuming? I filled out their online form, but in order to print it or email it or save it, I was supposed to get a "free PDF Filler account" for $8/month (unless I wanted to cancel it as soon as I used it). Who wants to bother with that, especially with the super low rate CIT Bank offers for IRAs? The bank no longer supplies IRA distribution forms. I don't want to deal with this every year, so I'm moving my money to a different bank.
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ID
#2993955 Review #2993955 is a subjective opinion of poster.

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New Reviewer

No help during the pandemic

Thought the financial institution would be more helpful when the pandemic hit but the only concern is the bottom line! Just started my company and was surprised that CIT financed the equipment, but due to the pandemic could not buy inventory, hours at my full time job was drastically cut and on top of that a beloved pet died which cost me close to $2,000.00. The representative was understanding which I was sent forms to fill out for a deferment plan but was not able to fill out the form because I did not have the information, So got some funds to pay towards the loan but as time went on my funds was greatly depleted and no offer for a deferment was done. Kept getting emails about the late payments and also explained that I was not able to pay the loan back at all, so I told them to get the equipment, So the equipment did get sold and when trying to contact the company that auctioned the equipment get no response. Will never apply for loan from this financial institution again and suggest others do the same. The only concern that this institution cares about is the bottom line and not helping a business just starting out. My business credit is screwed from this bank.

User's recommendation: Do not apply for any business loan espeacially when you are just starting your business.

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ID
#2443661 Review #2443661 is a subjective opinion of poster.
Cons
  • No help during this pandemic
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Please Confirm

Good day, Please I'm writing to confirm if this email i received below came from your office regarding payment transaction. I have a feeling that this could be fraud but just want to confirm first. I will be looking forward to hear from you soon. Thanks Mr. Enoma ***************************************** helpdesk@***.com TRANSFER NUMBER: CIT331329****675 Dear Customer, We are writing to you in respect of the payment transferred to your account ,we want you to be sure that your money has been deducted from your Buyer's account and it shall be credited to your account once we receive the shipment tracking number from you, we need verify the details of the shipment first. Your details are with us here and we have process everything so that your account can be credited as soon as we receive the shipment tracking number,Your buyer has paid the money but we deliberately place an hold on the money in other to secure the Transaction,so you will have to visit any Nearest Post office to ship the article to the specify address giving to you,so you send us back the tracking number for verification. Get back to us with the shipment details through the mail we sent to you. THANK YOU FOR USING CIT BANK ONLINE TRANSFER. 2021, CIT Bank Financial Group. CIT Bank Limited. Registered in United States. Registration Number R733 Registered.
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ID
#2434305 Review #2434305 is a subjective opinion of poster.
Location
Brilon, North Rhine-Westphalia

They Rip You Off

DDI had 3 cds with them...redeemed one a couple of years ago and it took over two weeks for my check to arrive...thought just a one time thing...then on 2/10 called to redeem the other two CDs and as of 2/22 checks have not arrived...called and their rep said they were mailed on 2/11. So somehow it is taking over 11 days for mail to arrive. Really!. Appears that they are sitting on the checks for at least a week before mailing. My Sister lives in CA and it takes 3 days max for mail to arrive here in FL. Looks like they want to get free money and are using tricks to do it.

User's recommendation: Don't bank with them.

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ID
#2430746 Review #2430746 is a subjective opinion of poster.
Product
Cit Bank Savings Account
Preferred solution
pay interest on funds for lost time

Dissatisfied

(1) name of bank is too confusing. Google can't tell if I want CIT bank or CITI bank. (2) log in procedure = phone call = annoying. (3) countless log in failures = changing password = 12 times. At the same time, I have many other log-in accounts with zero problems. (4) I quit. There are plenty of banks that offer, at least today, better savings rates. Your rate was the highest when I opened the account. The rate thereafter plummeted. I mean not even two days of the original rate. I realize all rates are down.
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ID
#2246327 Review #2246327 is a subjective opinion of poster.
Cons
  • See complaint
Preferred solution
see details

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New Reviewer

Frustration

My mortgage was sold to them by my original lender at the end of January. I haven't been able to make payments since then because of a glitch on their end. I spoke with them nine times; and, keep being told that someone will find the error, correct and call me back. Every day, I get two recorded messages to contact them regarding my delinquent mortgage. On Monday, I received a letter from them telling me what my options are to handle my missed payments. I called them and the recording said that they were extremely busy and I could press "1" and leave my name and number in the que, and they would call me back in the order that the call was received. It's Wednesday night; and, still have not heard from them. I would also like to add that I don't think that lenders should be allowed to sell your accounts.

User's recommendation: Avoid them if you can.

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ID
#1838949 Review #1838949 is a subjective opinion of poster.
Preferred solution
Get my mortgage account straightened out
New Reviewer

RIP OFF!!

My old business partner signed a lease agreement with these people. After purchasing his share, I have been going through what he has done. Bought a copy machine and original price was $12,800. My bill continues to go up and according to them, they have a right to increase 15% annually. Of course they cant give me a reason as to why, but as a "maintenance fee." Its had no maintenance, and they somehow they cannot produce a maintenance schedule that justifies the increase. RIP OFF!!! WILL BE A 26K MACHINE ONCE SAID AND DONE!
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ID
#1662893 Review #1662893 is a subjective opinion of poster.
Pros
  • Unsure
Cons
  • Scam
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Web master not checking his system

If you need help and they telephone you with a security code, the message says that to get the code click one. Then when you click one, it says, that is the incorrect security code! They have not even given the code yet.
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ID
#1635808 Review #1635808 is a subjective opinion of poster.
Location
Gulf Breeze, Florida
Service
Cit Bank Customer Care

Feel Hijacked by CIT Bank

I requested to transfer my money out from CIT Bank this year. CIT rejected it, claiming that my signature did not match. CIT could not provide any evidence to support the signature mismatch CIT said that they need notary. I sent new transfer request with notary. CIT rejected it again, claiming that they need All Purpose Acknowledge. CIT did not ask for it in the first place. CIT could not provide me with the policy that defines the requirement for All Purpose Acknowledge, though I asked for it. I'll never do business with this bank again. Please think twice when you try to deposit your money to CIT Bank.
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ID
#1340314 Review #1340314 is a subjective opinion of poster.
Pros
  • Nighmare
Cons
  • Discrimination

Elders be aware of reverse mortgage SCAMS

If you are thinking about getting a reverse mortgage from any bank or reverse mortgage company, be aware and check them out for real thoroughly. It sounds like a good deal ? But there are those that will have you sign many papers with all kinds of HUD regulations, that you will need a district court judge to explain the not so simple rules. If you are elderly and you have paid off your 1st mortgage after a 30 year mortgage...and your house is in still in pretty good condition. Be sure you get several quotes from different agents and real estate firms, or companies. Also absolutely take a lawyer with you even if you have to pay him to do so. sure you understand the terms and whatever you do make sure all is truly understood. Speak to your family if you have a close relative you can trust. If not sure of anything, STOP, and sell your house your-self.
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ID
#1325512 Review #1325512 is a subjective opinion of poster.
New Reviewer

CIT bank violates bankruptcy injunctions

In 2013 I filed a Chapter 7. Part of the chapter 7 is that any attempt to collect a debt for me was supposed to cease. Since The discharge CIT bank has been reporting to the credit bureau that I had a poor payment history missing three payments and they still continue to hound me to try to pay the alleged $500 debt through my present lemded, ocwen Bank. I plan on contacting the ombudsman this week and getting this matter to stop, once and for all
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2 comments
#1519446

Contact the attorney who handled your bankruptcy.

#1519451
@PissedConsumer1519446

I was thinking about doing that, among other things to get this matter straightened out. It is really hurting my credit score

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ID
#1304205 Review #1304205 is a subjective opinion of poster.
Service
Cit Bank Customer Care
Reason of review
Problems with payment
New Reviewer

WARNING About CIT Bank: 11/2/2012

Warning!!! DO NOT do business with these people! Once they get your money, they do everything possible to prevent or delay giving it back. They deducted money from my account for a very large wire they were supposed to send, but then refused to send the wire. Later they said they had a two week hold on checks, but it was more than two weeks, and they still would not send the wire. I became very concerned that they were in financial trouble, and that they really were not able to wire out a very large amount of money. Before that, they told me they had the right to a 30 day delay, but I checked that out with another bank and was told that was not true. The wire was supposed to go out Monday, 10/29/12. But, they could not find the paperwork -- which they eventually did. Then, we were promised that it would go out Wednesday -- which it did not, and they did not tell us. On Friday, I spent the entire day trying to get them to send it. With much difficulty, they finally sent it very late afternoon on Friday. This ensured that I could not use that money until next week. Customer service people have little or no authority. It seems that they have a policy of delay which refers things to their business office. I left three messages with their vice president and he did not return those calls. I waited a full 15 minutes on their home office general line, but the receptionist was, "still busy with other callers". Only after I threatened legal action through another location did he answer the phone. I did finally get them to send the wire, but only after threatening legal action with a couple of people, and the matter was escalated to "the highest office". The extra 10 basis points of interest is absolutely not worth the frustration and the risk of dealing with this kind of organization. I will definitely close out my CIT account, because their delaying tactics and deceit have convinced me that they are either too arrogant and uncaring about their customers -- or much worse. I will not further risk the "much worse".
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5 comments
#1428921

Thank you. I was just about to transfer $20,000 into a savings account there I will not now.

#1839930
@PissedConsumer1428921

Thank you, I was about to transfer over $100,000 from low yielding savings account and will not do so based on your review.

#1839932
@PissedConsumer1428921

Thank you. I was about to transfer $100,000 from low yielding savings account and would not do so now based on this review.

#1056023

CIT is NOT CitiBank. Two unrelated institutions. Obviously CIT wants that confusion.

#767816

Are you referring to Citibank, or CIT Bank? The subject indicates both.

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ID
#356311 Review #356311 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Cit Bank Savings Account
Reason of review
Poor customer service

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