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Verified Reviewer
2.0
Details
Avoid them if you can My mortgage was sold to them by my original lender at the end of January. I haven't been able to make payments since then because of a glitch on their end. I spoke with them nine times; and, keep being told that someone will find the error,...
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ID
#1838949 Review #1838949 is a subjective opinion of poster.
Preferred solution
Get my mortgage account straightened out

CIT Bank - RIP OFF!!

1.3
Details
My old business partner signed a lease agreement with these people. After purchasing his share, I have been going through what he has done. Bought a copy machine and original price was $12,800. My bill continues to go up and according to them, they have a right to increase 15% annually. Of course they cant give me a reason as to why, but as a "maintenance fee." Its had no maintenance, and they somehow they cannot produce a maintenance schedule that justifies the increase. RIP OFF!!! WILL BE A 26K MACHINE ONCE SAID AND DONE!
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ID
#1662893 Review #1662893 is a subjective opinion of poster.
Pros
  • Unsure
Cons
  • Scam
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

CIT Bank - Web master not checking his system

2.0
Details
If you need help and they telephone you with a security code, the message says that to get the code click one. Then when you click one, it says, that is the incorrect security code! They have not even given the code yet.
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ID
#1635808 Review #1635808 is a subjective opinion of poster.
Location
Gulf Breeze, Florida
Service
Cit Bank Customer Care

CIT Bank - Horribly rue costomer service and supervisors

Employees are trained to be rude and so are supervisors
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ID
#1345542 Review #1345542 is a subjective opinion of poster.
Location
Santa Monica, California
1.5
Details
I requested to transfer my money out from CIT Bank this year. CIT rejected it, claiming that my signature did not match. CIT could not provide any evidence to support the signature mismatch CIT said that they need notary. I sent new transfer request with notary. CIT...
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ID
#1340314 Review #1340314 is a subjective opinion of poster.
Pros
  • Nighmare
Cons
  • Discrimination

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If you are thinking about getting a reverse mortgage from any bank or reverse mortgage company, be aware and check them out for real thoroughly. It sounds like a good deal ? But there are those that will have you sign many papers with all kinds of HUD regulations, that...
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ID
#1325512 Review #1325512 is a subjective opinion of poster.
1.2
Details
In 2013 I filed a Chapter 7. Part of the chapter 7 is that any attempt to collect a debt for me was supposed to cease. Since The discharge CIT bank has been reporting to the credit bureau that I had a poor payment history missing three payments and they still continue...
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2 comments
Anonymous
#1519446

Contact the attorney who handled your bankruptcy.

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ID
#1304205 Review #1304205 is a subjective opinion of poster.
Service
Cit Bank Customer Care
Reason of review
Problems with payment

WARNING About CIT Bank: 11/2/2012

Warning!!! DO NOT do business with these people! Once they get your money, they do everything possible to prevent or delay giving it back. They deducted money from my account for a very large wire they were supposed to send, but then refused to send the wire. Later they said they had a two week hold on checks, but it was more than two weeks, and they still would not send the wire. I became very concerned that they were in financial trouble, and that they really were not able to wire out a very large amount of money. Before that, they told me they had the right to a 30 day delay, but I checked that out with another bank and was told that was not true. The wire was supposed to go out Monday, 10/29/12. But, they could not find the paperwork -- which they eventually did. Then, we were promised that it would go out Wednesday -- which it did not, and they did not tell us. On Friday, I spent the entire day trying to get them to send it. With much difficulty, they finally sent it very late afternoon on Friday. This ensured that I could not use that money until next week. Customer service people have little or no authority. It seems that they have a policy of delay which refers things to their business office. I left three messages with their vice president and he did not return those calls. I waited a full 15 minutes on their home office general line, but the receptionist was, "still busy with other callers". Only after I threatened legal action through another location did he answer the phone. I did finally get them to send the wire, but only after threatening legal action with a couple of people, and the matter was escalated to "the highest office". The extra 10 basis points of interest is absolutely not worth the frustration and the risk of dealing with this kind of organization. I will definitely close out my CIT account, because their delaying tactics and deceit have convinced me that they are either too arrogant and uncaring about their customers -- or much worse. I will not further risk the "much worse".
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5 comments
Anonymous
#1428921

Thank you. I was just about to transfer $20,000 into a savings account there I will not now.

Anonymous
#1839930
@PissedConsumer1428921

Thank you, I was about to transfer over $100,000 from low yielding savings account and will not do so based on your review.

Anonymous
#1839932
@PissedConsumer1428921

Thank you. I was about to transfer $100,000 from low yielding savings account and would not do so now based on this review.

Anonymous
#1056023

CIT is NOT CitiBank. Two unrelated institutions. Obviously CIT wants that confusion.

Anonymous
#767816

Are you referring to Citibank, or CIT Bank? The subject indicates both.

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ID
#356311 Review #356311 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Cit Bank Savings Account
Reason of review
Poor customer service

Contact CIT Bank Customer Service

Website:
Mailing Address:
P.O. Box 7056 75 North Fair Oaks Ave
Pasadena, California 91109-9699
United States
Phone:
(855) 462-2652
Contact CIT Bank Customer Service

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